Board of Advisers
As the founder and owner of Optimal Service Management Ltd., in the United Kingdom Stuart helps clients improve how they create value for themselves and their customers.
He is the author of the 2011 edition of ITIL® Service Transition and lead author of RESILIA™ Cyber Resilience Best Practice (published in June 2015). He has also written many service management pocket guides and he regularly presents at major public events.
Stuart is a Chartered Fellow of BCS, the Chartered Institute for IT (FBCS CITP) and a Certified Information Systems Security Professional (CISSP).
All areas of IT Service Management, specializing in developing strategy, and planning and implementing improvements to processes and capabilities.
All areas of Information Security Management.