Joan Coolidge

Board of Directors – Chief Strategy Officer

Joan Coolidge Chief Strategy Officer
Joan Coolidge

Joan Coolidge, Chief Strategy Officer of the Global Forum to Advance Cyber Resilience. Joan brings a wealth of knowledge to the Forum, with an exceptional track record in the consumer goods and information technology sectors. Joan led the globalization of Procter & Gamble‘s Global Information Systems, directed IT Service Management Strategy, Design, Transition, Operations and Continual Improvement, and established new IT business operations in Asia, integrated with the Americas and European systems.

With HP for P&G, Joan directed Service Portfolio, Catalog and Asset Management, and participated in the design of the highly successful innovative multi-supplier integration service delivery model used today. Joan founded Initiate Impact LLC to help organizations deliver transformational change. Joan was awarded the itSMF USA 2015 Member of the Year Award for delivering experiential learning in organizational change management to IT Professionals. Joan’s experience as an Organizational Development Expert, certified IT Service Management ITIL V3 Expert, and Business Executive bring great value to the Forum.